Privacy Policy

At Convora Global LLP, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and safeguard information when you visit our website, register for our conferences and summits, or engage with us as a delegate, speaker, sponsor, exhibitor, or business partner.

1. Information We Collect

We may collect and process the following categories of personal information when you interact with Convora Global LLP:

• Personal and Professional Information: Full name, job title, company name, email address, phone number, country, and other contact details.
• Conference Registration Information: Event preferences, ticket categories, attendance details, dietary requirements, and other information provided during registration.
• Payment and Billing Information: Billing address, invoice details, payment status, and transaction references. Payment card details may be processed securely by third-party payment providers.
• Communication Information: Enquiries, correspondence, feedback, and information submitted through website forms or email.
• Technical and Website Information: IP address, browser type, device information, cookies, and website usage data, where collected.

2. How We Use Your Information

Convora Global LLP uses personal information to organize and manage international conferences, deliver our services, and communicate with delegates, speakers, sponsors, exhibitors, and business partners.

We may use your information for the following purposes:

• Conference Registration and Participation: To process registrations, confirm bookings, manage attendance, and provide event-related information.
• Event Communications: To share conference agendas, speaker updates, venue details, scheduling changes, and important announcements.
• Payments and Billing: To process payments, issue invoices, maintain transaction records, and manage applicable refunds.
• Customer Support: To respond to enquiries, registration requests, sponsorship discussions, and other communications.
• Sponsorship and Partnerships: To coordinate sponsorship agreements, exhibitor participation, and agreed partnership benefits.
• Marketing Communications: To share information about upcoming conferences, industry events, and relevant opportunities where permitted by applicable law.
• Website Improvement: To understand website usage, improve functionality, and enhance the visitor experience.
• Legal and Regulatory Compliance: To fulfil applicable legal obligations, maintain appropriate records, and protect our legitimate business interests.

3. Conference Registration and Payments

When you register for a conference, summit, or other event organized by Convora Global LLP, we collect and process the information necessary to manage your booking and participation.

This may include:

• Registration Details: Your name, professional contact information, organization, selected event, ticket category, and attendance preferences.
• Booking Confirmation: Information required to confirm your registration, issue booking confirmations, and communicate event-related instructions.
• Payment Processing: Billing information, invoice details, payment status, and transaction references needed to administer payments and financial records.
• Third-Party Payment Providers: Where applicable, payments may be processed through external payment service providers operating under their own privacy and security policies.
• Cancellations and Refunds: Registration and transaction information required to review cancellation requests, process eligible refunds, and maintain appropriate records.

We use this information to fulfil registration-related services, administer payments, and comply with applicable financial and legal requirements. We do not require delegates to provide payment card information directly through ordinary email correspondence.

4: Sharing Information with Sponsors and Partners

Convora Global LLP works with sponsors, exhibitors, and industry partners to deliver international conferences and create meaningful networking opportunities.

As part of certain sponsorship arrangements, we may share limited delegate information with eligible sponsors after the conclusion of an event, based on their confirmed sponsorship category and agreed benefits.

Such sharing is subject to applicable data protection laws and, where required, the delegate’s prior consent.

Our approach to sharing delegate information includes:

• Eligible Sponsors: Information may be shared only with sponsors or partners entitled to receive it under their confirmed sponsorship arrangements.
• Information Shared: Depending on the permissions provided, this may include a delegate’s name, job title, organization, professional email address, and other relevant professional contact information.
• Purpose of Sharing: To facilitate relevant post-event networking, professional engagement, and business communications consistent with the permissions obtained.
• Consent and Transparency: Where consent is required, delegates will be informed about the intended sharing and given a clear opportunity to opt in.
• Data Protection: Sponsors receiving personal information are expected to handle it responsibly and comply with applicable privacy and marketing laws.
• Withdrawal of Consent: Delegates may withdraw their consent for future sharing by contacting Convora Global LLP. They may also contact individual sponsors regarding communications those sponsors send independently.

We do not share delegate information indiscriminately with all sponsors. Any post-event sharing is limited to eligible recipients and subject to applicable permissions and legal requirements.

5. Third-Party Service Providers

Convora Global LLP may engage trusted third-party service providers to support the operation of our website, international conferences, and related business activities.

These service providers may assist us with:

• Website Hosting and Maintenance: Supporting the hosting, security, maintenance, and functionality of our website.
• Conference Registration and Event Management: Managing attendee registrations, booking confirmations, and event-related communications.
• Payment Processing: Facilitating secure payment transactions, invoicing, and related financial administration.
• Email and Communication Services: Delivering registration confirmations, conference announcements, newsletters, and other relevant communications.
• Website Analytics: Helping us understand website traffic, visitor interactions, and opportunities to improve our services.
• Event Operations: Supporting venue arrangements, attendee check-in, event technology, and other conference-related services.

We share personal information with service providers only where reasonably necessary for the services they perform. Where required, we put appropriate contractual, confidentiality, and data protection safeguards in place.

Third-party providers may operate in different countries and may process personal information in accordance with applicable laws and their contractual responsibilities.

6. Cookies and Website Analytics

Convora Global LLP may use cookies and similar technologies on our website to support essential functionality, understand visitor interactions, and improve the overall browsing experience.

Depending on the technologies enabled on our website, cookies may include:

• Essential Cookies: Necessary for core website functionality, security, and the operation of certain features.
• Analytics Cookies: Help us understand website traffic, visitor behaviour, and how users interact with our content.
• Functional Cookies: Remember certain visitor preferences and support a more convenient browsing experience.
• Marketing Cookies: May be used to measure promotional campaign performance and deliver relevant communications or advertisements, where applicable.

Where required by applicable data protection laws, we will obtain your consent before placing non-essential cookies or using similar tracking technologies.

You can manage or disable cookies through your browser settings or any cookie preference controls made available on our website. Please note that disabling certain cookies may affect website functionality.

Third-party analytics and marketing services, where used, may process information in accordance with their own privacy policies and applicable data protection requirements.

7. Data Security

Convora Global LLP recognizes the importance of protecting personal information and takes reasonable technical and organizational measures to safeguard the data collected through our website, conference registrations, and business communications.

Our approach to data security includes:

• Access Controls: Limiting access to personal information to authorized personnel and service providers who require it for legitimate business purposes.
• Secure Data Handling: Taking appropriate precautions when collecting, processing, storing, and transmitting personal information.
• Third-Party Safeguards: Seeking appropriate data protection and confidentiality arrangements with service providers that handle personal information on our behalf.
• Security Monitoring: Reviewing security practices and addressing identified risks where appropriate.

While we take reasonable steps to protect personal information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute protection against unauthorized access, loss, or misuse.

If you believe your personal information has been compromised in connection with our services, please contact us at registrations@convoraglobal.com.

8. Data Retention

Convora Global LLP retains personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide conference-related services, meet applicable legal obligations, and maintain appropriate business records.

Retention periods may vary depending on the nature of the information and its intended use, including:

• Conference Registration Records: Information may be retained for event administration, attendee support, and legitimate record-keeping purposes.
• Payment and Financial Records: Transaction and billing information may be retained as required by applicable tax, accounting, and financial regulations.
• Marketing Information: Contact details used for promotional communications may be retained while there is an appropriate legal basis for their use, subject to applicable rights and preferences.
• Business Communications: Enquiries and correspondence may be retained as reasonably necessary for business administration, follow-up, and dispute resolution.

When personal information is no longer required, we will take reasonable steps to securely delete, anonymize, or otherwise dispose of it, subject to applicable legal and regulatory requirements.

Individuals may request deletion of their personal information by contacting registrations@convoraglobal.com. Such requests will be reviewed in accordance with applicable data protection laws and any relevant legal retention obligations.

9. International Data Transfers

As an international conference and summit organizer, Convora Global LLP may collect and process personal information relating to individuals and organizations located in different countries.

To manage our conferences and business operations, personal information may be transferred to or processed by authorized service providers, event partners, or other recipients located outside the country in which the information was originally collected.

Where international data transfers take place, we will comply with applicable data protection requirements and implement appropriate safeguards where legally required. Depending on the circumstances, these may include:

• Contractual Safeguards: Using appropriate data protection agreements and contractual provisions where required.
• Data Protection Standards: Considering the privacy and security practices of service providers handling personal information.
• Restricted Access: Limiting access to personal information to authorized recipients for legitimate purposes.
• Legal Compliance: Applying relevant international data transfer requirements, including those under applicable UK and European data protection laws.

Individuals may contact us at registrations@convoraglobal.com for further information about international transfers of their personal data and the safeguards applicable to those transfers.

10. Your Data Protection Rights

Convora Global LLP respects your rights concerning the personal information we collect and process. Depending on your location and applicable data protection laws, you may have the following rights:

• Right of Access: Request confirmation of whether we process your personal information and obtain access to that information.
• Right to Rectification: Request correction of inaccurate or incomplete personal information.
• Right to Erasure: Request deletion of your personal information in circumstances where applicable law provides this right.
• Right to Restrict Processing: Request that we limit the processing of your personal information in certain circumstances.
• Right to Data Portability: Request a copy of certain personal information in a structured, commonly used, machine-readable format, where applicable.
• Right to Object: Object to certain processing activities, including processing for direct marketing purposes.
• Right to Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your information. This will not affect processing lawfully carried out before withdrawal.
• Right to Lodge a Complaint: Raise concerns with the relevant data protection supervisory authority if you believe your personal information has been processed unlawfully.

To exercise any applicable rights or submit a privacy-related request, please contact us at registrations@convoraglobal.com.

We may request information reasonably necessary to verify your identity before responding. We will handle requests within the timeframes required by applicable law and explain if any lawful exceptions apply.

11. Marketing Communications

Convora Global LLP may communicate with delegates, speakers, sponsors, exhibitors, business partners, and other interested professionals about our upcoming conferences, summits, industry developments, and relevant business opportunities.

Depending on your preferences and applicable legal requirements, these communications may include:

• Conference Announcements: Information about upcoming conferences, event dates, locations, agendas, and registration opportunities.
• Event Updates: Speaker announcements, programme highlights, and other relevant conference developments.
• Sponsorship and Exhibition Opportunities: Information about sponsorship packages, exhibition opportunities, and potential business collaborations.
• Newsletters and Industry Insights: Relevant industry information, conference highlights, and updates about Convora Global’s activities.
• Post-Event Communications: Event summaries, follow-up information, and relevant opportunities for future engagement.

We will send electronic marketing communications only where we have an appropriate legal basis and in accordance with applicable privacy and electronic marketing laws.

You may opt out of promotional emails at any time by using the unsubscribe link provided in our communications or by contacting us at registrations@convoraglobal.com.

Opting out of promotional communications will not prevent us from sending essential administrative messages relating to an existing conference registration, payment, or contractual arrangement.

12. Third-Party Links

The Convora Global LLP website may contain links to third-party websites, platforms, and services, including conference venues, event partners, sponsors, payment providers, and other external resources.

These external websites operate independently and may have their own privacy policies, terms of use, and data protection practices. Convora Global LLP does not control the privacy practices of third-party websites and is not responsible for how they collect, use, or manage personal information.

We encourage visitors to review the privacy policies and terms of any external websites before providing personal information or using their services.

13. Changes to This Privacy Policy

Convora Global LLP may update or revise this Privacy Policy periodically to reflect changes in our business operations, conference services, data processing practices, or applicable legal and regulatory requirements.

Any updates will be published on this page, along with a revised “Last Updated” date. We encourage visitors to review this Privacy Policy periodically to stay informed about how we collect, use, and protect personal information.

Where changes materially affect how we process personal information, we will provide additional notice or seek consent where required by applicable law.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the way Convora Global LLP collects, uses, or processes your personal information, please contact us using the details below.

Convora Global LLP

Website: https://convoraglobal.com/

Privacy and Registration Enquiries: registrations@convoraglobal.com

Sponsorship Enquiries: sponsorships@convoraglobal.com

We will review privacy-related enquiries and requests and respond within the timeframes required by applicable data protection laws.